Tracfone...They Actually Care!

This morning I got a call on my cell phone from Tracfone. A friendly customer service rep had noticed my email (or something; not sure because the email system said the message wasn't sent or summat similar) about the somewhat broken refer-a-friend program...and so he got a little more information (mostly confirmation of the problem) and said he'd forward it to his supervisor. Yay! Methinks the big green prepaid carrier is making strides in the area of customer service, probem resolution etc. Which is nice, especially considering they have really cheap airtime if you know where to look (here, for example :) ).